Agent-First
Genera agents automate routine deployment work like discovery, config, feedback, and testing.
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A note for the Decagon deployment team
Run every deployment like it's your most critical customer.
We just launched Genera and wanted to make sure you knew how Decagon could use it to automate customer discovery and offload painful configuration to agents.
Meet the team30-min intro · meet the founders
What we've heard about Decagon
Decagon supports 400,000+ users across 12+ product lines at Rippling and drives 70% resolution across chat and voice at Chime. Each new logo needs a production system that launches fast and resolves correctly.That is exactly the growth Genera is built to support.
You're deploying to
400,000+Users supported across 12+ product lines
70%Chat + voice resolution
80%Chat deflection at Duolingo
15%+Barge reduction in one pass
FinFin cut competitive migrations from 8 weeks to as fast as 11 days.
Genera’s agents and elite FDE talent help Fin move complex migrations into production faster, handling high-volume data work, readiness assessments, custom agent builds, and automated testing.
Time to value
Before Genera
8 weeks
→
With Genera
11 days
Fin customer story
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“With an outcome based business model, deployments have never had a more direct impact on revenue. With Genera we can scale white glove service that drives more outcomes to every Fin customer.”
Junan Pang
VP Solutions & Customer Success · Fin
30-min intro · meet the founders
Customer proof
We've partnered with our customers to deploy AI in production for the most demanding enterprises in the Fortune 500.
We built Genera so Decagon can run every deployment like it's your most critical customer. We act as a human + agent extension of your team - paid on completed outcomes that meet your quality bar.
Deployment capacity built for the AI era.
AI-Native Talent
Agents are backed by a team of the top tier FDEs every company is scrambling to hire.
Outcome Pricing
Unlike traditional partners who bill on time & materials, you pay for completed outcomes.